11 Beat FAQ – Frequently Asked Questions & Detailed Answers

Betting on cricket at 11 beat is simple — just log in and you'll see ongoing and upcoming matches right on the home screen. You can also go to the cricket section by clicking "Match Odds" in the top menu.

How to place a cricket bet:

• Step 1: Go to "Match Odds" or the "Sports" section and select cricket.
• Step 2: Click on any match you like — BPL, IPL, Bangladesh national team games, and more are all available.
• Step 3: Choose your market — Match Winner, Toss, Top Batter, Highest Runs in an Innings, and more.
• Step 4: Click on any odds to open the "Bet Slip" — enter your stake amount there.
• Step 5: Review your potential winnings and click the "Place Bet" button.

In live matches, you can bet on ball-by-ball updated odds. Odds change fast in live betting, so don't wait too long.

All your bets and financial transactions on 11 beat are securely stored. Once logged in, you can access your full history with ease.

How to View Your Betting History:

• Click the profile icon at the top right.
• Select the "My Bets" or "Betting History" option.
• Filter by date, sport type, or result.

How to view your transactions:

• Profile → "Wallet" or "Transaction History"
• All deposits, withdrawals, and bonus credits are visible here.
• Each entry shows the date, amount, status, and payment method.

If you have a question about a specific transaction, share the reference number with our support team for a faster resolution.

11 beat is committed to responsible gaming. We provide options to temporarily suspend or permanently close your account whenever you need.

Temporary Break (Cooling-off / Self-Exclusion):

• Log in → Profile → Navigate to the "Responsible Play" section.
• Use the "Cooling-Off" option to take a break anywhere from 1 day to 6 weeks.
• The "Self-Exclusion" option lets you lock your account for a period of 6 months to 5 years.
• No promotional messages will be sent during a self-exclusion period.

To permanently close your account:

• Reach us via live chat or at support@11beat.app.
• Provide your account mobile number and reason for the request.
• Support will confirm the account closure within 48 hours.

After registering on 11 beat, some details can be updated by you directly, while others will require assistance from our support team.

You can change yourself:

• Password: Profile → Security → Change Password
• Email address (if applicable): Profile → Contact Information
• Profile picture & display name: Go to Profile Settings

Change Mobile Number: This cannot be changed directly for security reasons. Please contact Support. You will need:

• OTP sent to your old number, or
• Copy of National ID Card
• New Number Verification

The entire process is typically completed within 24–48 hours.

11 beat supports all major mobile payment methods in Bangladesh. Depositing and withdrawing funds is quick and straightforward.

Supported Payment Methods:

• bKash — both deposits and withdrawals supported. Funds credited within about 5 minutes.
• Nagad — deposits and withdrawals. Typically completed in 3–7 minutes.
• Rocket (DBBL) — Deposits & withdrawals supported.
• Bank Transfer — convenient for larger amounts. May take 1–2 business days.

Deposit Limit: Minimum ৳500, maximum ৳50,000 per single transaction.
Withdrawal Limits: Minimum ৳500, maximum ৳1,00,000 per day.

Odds represent how much you get back if your bet wins. On 11 beat, we primarily use Decimal Odds A format is used that is the easiest to understand.

How to read decimal odds:

Say the odds for Bangladesh in a match are listed as 2.50. You place a ৳100 bet.

• If you win, you receive: ৳100 × 2.50 = ৳250
• This includes your original ৳100 stake returned, with a net profit of ৳150.

A simple guide to understanding odds:

• 1.00 – 1.50 — heavy favourite, higher chance of winning, but lower returns.
• 1.51 – 2.50 — mid-range, well-balanced.
• 2.51 – 5.00+ — underdog, lower chance of winning, but much higher returns if they do.

As soon as you enter a stake in the Bet Slip, your "Potential Winnings" are calculated automatically — no manual math needed.